“Customer service is not a department, it’s an attitude.” – Unknown
I had the joy of welcoming my friend, Priscilla M. Wellington – Author, Founder & CEO of Customer Service Africa and Green Trek Tours on The Writers Blog Talk Show.
Priscilla, fondly described as “A Customer Service Powerhouse,” and “The Power Smile Ambassador” keeps reminding us that customer service isn’t just a corporate buzzword, but about people, relationships, and impact.
Her book, “Customer Service Devotional,” goes beyond theory to offer practical lessons that can transform both individuals and organizations.
At Reveal Impact Initiative (RII), and The Writers Blog Talk Show (TWB), we have seen firsthand how these principles shape the way we serve children and adults in our children & adult book clubs, mentorship sessions, support parents, work with authors, and engage partners in our literary events.
Having known her personally, I can attest that Priscilla practices what she preaches.
Whether you are an employer or employee, her book is a must-read if you want to grow in leadership, service, and meaningful impact.
Listen to the conversation here…
https://creators.spotify.com/…/TWB-Book-Show-with…
For more details, contact the TWB team on +233 552 535 036.
#TWBBookReview
#CustomerService
#VickieAmoah
#PriscillaWellington
#TheWritersBlog
#ReadWriteIndulgeYourMind
Africa Speaks
Leave a Comment